Merging carts when a customer logs in

It’s quite common when a customer browses your site without logging in – either she/he intentionally does that, or just forget about logging in. The customer might add some items to carts and even checks out, but then is asked to log in or remember to log in. What would happen?

By default, Episerver Commerce will do as following:

  • Attach all orders made by that section to logged in customer. (I once placed an order in a famous retailer in Sweden without logging in, and then I asked their customer service to link that order to my account so I can track it easier. To my surprise, it cannot be done! That’s why I personally appreciate this feature.)
  • Merge all carts to existing carts, by name and market. So if I’m currently in US market and I added a item to that cart, and the US-cart linked to my account already have 2 other items, then when I log in, my US-cart will contain 3 items.
  • Merge all wishlist to existing wishlists, also per market. (The name for wishlist, by default, is fixed to “Wishlist”)