For quite a while, my Crunchyroll app on my OnePlus 8 Pro just crashes. It opens OK, but everytime I click play on everything, it crashes. Freezes for a few seconds, and a pop up appears for me to force close it.
I have tried:
- Remove and reinstall
- Remove app cache
- Uninstall/Reinstall the Android Webview
None helped. Meanwhile, Crunchyroll is working fine on my iPhone 11, so it’s not their service. There’s also no update that could have triggered it.
Then I noticed my HBO Max app started doing the same. So it might have something to do with my phone. When I was almost ready to give up, I decided to try the final option – wipe the phone cache partition (I would not go as far as factory reset it, too much work!)
This is the steps for my phone, but yours should be the same:Turn off your device.
Press and hold the Volume down and Power button at the same time.
When your phone logo appears, release the Power button, but continue holding the Volume down button.
At the Password screen, enter the Password or PIN number that you use to unlock your device. When done, tap Ok.
Tap Wipe data and cache.
Tap Wipe cache.
Tap Yes to continue.
Tap Reboot to restart the phone.